Veda chiffon bridesmaid dress in light pink s10 Express NZ wide

This lovely bridesmaid gown is a classic and a favourite for our Bay Bridesmaid customers. It comes in a variety of colours and looks fabulous on. This dress has a soft chiffon fabric outside layer and is fully lined. It has a plunging V-shaped front and back neckline.  So perfect for your special day and a gown the girls will thank you for.  So easy to shorten it for summer!

RETURNS

If you are not happy with your item for any reason, we accept returns for store credit to the value of the cost of the item less the initial postage cost - flat rate $10 (non-rural), $15 (Rural). Return postage costs are the customer's responsibility.  We recommend that you return an item using track and trace, as we can not take responsibility for parcels that go missing. 

Click here to request a return. For exchange, in the notes, please state the new style, colour and size of the new gown you would like.

*Not including clearance items.  All clearance items are final and cannot be returned.

FAULTY ITEM

On the rare occasion that your item arrives faulty, we can offer a replacement upon return. The return postage costs will be covered by Bay Bridal and Ball Gowns after discussing with our customer the best means of returning the item. If we can’t replace or exchange a faulty item, then we will offer a store credit which has no expiry date or a refund. 

Click here to request a return.  In the notes please describe the fault and also which style, size and colour of dress you would like as a replacement.

IMPORTANT

Request your return within 5 working days of receiving your order.

Send the items/s you are returning within 5 working days of the returns' approval.

We are sorry, but there are no exceptions if you are away when the parcel arrives.  

All returns must be packaged carefully and returned to us with tags still attached to the gown and ready for resale.

We have a strict policy regarding items that are returned with the smell of body odours, smoke or strong perfumes. These may be declined at our discretion. Please get in touch for an extended return time if you feel the garment needs dry cleaning before returning.

Please package the garment carefully in a suitable sized bag.

Click here to request a return.

LAY-BY

We accept Lay-by via PayPal.  If you would like to cancel your Lay-by for any reason, there will be a deduction of 5% of the total spend from any payments made so far, Plus any PayPal fees incurred. 

BUY TO TRY (New Zealand customers only)

Bay Bridal and Ball Gowns is now offering 'Buy to Try'. 

Sometimes time is of the essence, and you may find your event approaching quicker than you expected. It isn't always easy buying online, so this is our offer to you:

You may order up to 3 gowns. (please note that this offer excludes our infinity gowns, our Premium Bridal range and our Clearance gowns)

Return 1 or 2 of the gowns for a refund less $10 per dress plus any associated fees from purchases made via credit card, Afterpay or Lay by, (bank transfer does not incur any fees). Unfortunately, these fees are not refunded to our business when we apply a refund. 

Return the gowns within 5 working days of receiving your package with tags still attached. You will also need to cover the return postage fee. Once gowns are received, we will refund you for the gowns you don't require. If returning all 3 of the gowns or if you only order 2 gowns and return both of them, then you will receive a store credit for the lowest costing dress in the form of a gift card, and a refund for the other/s.

When using this service, please put in the notes section of your order 'Buy to Try'

We hope this will help you find the perfect dress and fit for your upcoming event.

Please confirm the returned items here before sending the gowns to the below address.

Our return address is as follows:

RETURN ADDRESS

Bay Bridal and Ball Gowns

265 High Street

Motueka 7120

New Zealand

Please put your order number on the back of the package for easy returns processing.

We will be in touch once your returned parcel has been processed.

Select your size based on your bust measurement alone. Although this may seem a little unconventional, it works for most body shapes. If you have a more rectangular body type, with less than a 5cm difference between your bust and waist, we recommend choosing one size up.

For plus-size individuals, it’s common to need one or even two sizes larger than what you would usually wear in other clothing. To measure, wrap the tape around the fullest part of your bust, making sure it’s snug. For the best fit, tighten the tape by about 3cm more to ensure a supportive and comfortable fit.

Now, with this bust measurement, refer to our size chart. Don’t worry if your waist and hip measurements don’t align perfectly with the chart — everyone’s body is different, and our sizing is based on general body proportions.

If your bust measurement is between sizes, go with the larger one. If you need your gown urgently and are uncertain about sizing, take advantage of our "Buy to Try" option. This lets you order two sizes and return one for a refund. Just make sure to review the instructions on how this works here.

We have a great track record with sizing and are happy to assist you. Email us at baybridal.nz@gmail.com with the dress name (e.g., Malika or Tia) along with your bust and waist measurements, and we’ll guide you to the best size.

Buy to Try (For New Zealand and Australian Customers Only)

Bay Bridal and Ball Gowns is excited to offer a "Buy to Try" service. Please read the details below carefully.

How it Works:

When placing your order, please include "BUY TO TRY" in the notes section.

We understand that event dates can sneak up on you, and shopping online can be challenging. That’s why we’re offering this service to make things easier:

Important: This offer does not apply to Infinity Gowns, our Premium Bridal Range, or Clearance Gowns.

With Buy to Try, you can purchase up to 3 gowns and return the ones you don’t want for a refund.

Note: If you decide to return all the gowns and keep none, the lowest-priced gown will be converted into a store credit. This store credit has no expiry date and can be used for future purchases. The store credit will be equal to the price of the lowest-priced gown minus a $10 return fee.

Important Return Guidelines:

• Try on gowns after showering, without makeup, perfume, or deodorant.
• Protect gowns from cooking smells, body odours, and pet hair.
• Gowns must be in resellable condition. If additional cleaning is needed, please contact us.

Payment Process:

• Pay for all gowns at checkout. We recommend paying by bank deposit to avoid processing fees, which would be deducted from your refund.
• If paying via Afterpay or Credit Card, any processing fees will be deducted from your refund, since we cannot recover those fees.

Return Process and Fees:

• When returning gowns, you’ll need to cover the return shipping costs. Your refund will be processed after the gowns arrive and pass inspection, with the following fees deducted:

Examples:

Example 1: Paying by Bank Deposit

• Dress 1: $150
• Dress 2: $200
• Dress 3: $250
• Total: $600

You decide to keep Dress 2 and return Dresses 1 and 3. You ship them back within 5 working days.
Once received and inspected, we will refund:

• Dress 1: $140
• Dress 3: $240
• Total refund: $380

If you return all 3 gowns, you will receive:

• Store credit for the lowest-priced gown (Dress 1): $140
• Refund for Dress 2: $190
• Refund for Dress 3: $240

Example 2: Paying by Afterpay or Credit Card

• Dress 1: $150
• Dress 2: $200
• Dress 3: $250
• Total: $600

You decide to keep Dress 2 and return Dresses 1 and 3. You ship them back within 5 working days.
Once received and inspected, we’ll deduct the processing fees (3.2% for Credit Card, 6.3% for Afterpay) and refund:

• Dress 1: Refund minus $10 return fee and processing fee
• Dress 3: Refund minus $10 return fee and processing fee

If you return all 3 gowns, we’ll issue:

• Store credit for Dress 1 (the lowest-priced gown): $140
• Refund for the other two gowns minus the $10 return fee and processing fees.

Example 3: Using Store Credit for Future Purchases
Store credit has no expiry and can be used at any time. It’s non-transferable and applies only to your future purchases.

Faulty Gowns:

In the rare event you receive a faulty gown, and wish to keep it, we will cover the return shipping and send a replacement.

Exchanges: 

If you wish to return all or some of your gowns and exchange them for others, please contact us via email at baybridal.nz. Let us know which gowns you’d like to return and which ones you’d like to receive in exchange. We will assist you in finding the most cost-effective solution. Additionally, please provide your event date so we can ensure your exchange is processed in time. Alternatively, use this returns' portal to let us know what you would like to exchange.

Our return address is as follows:

RETURN ADDRESS

New Zealand Address:

Bay Bridal and Ballgowns

265 High Street

Motueka 7120

New Zealand

Australian Return Address:

Bay Bridal and Ballgowns

10 Glimmer Road

EGLINTON

WA 6034

AUSTRALIA

We will contact you once we receive your returned parcel. Please keep your tracking numbers handy in case of any delivery issues, as Bay Bridal cannot be held responsible for lost parcels.